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Patti Gallagher

 Jefferson's Ferry's Patti Gallagher profiled in industry magazine

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Patti Gallagher, director of housekeeping at life plan community Jefferson's Ferry in South Setauket, NY, was interviewed for and pictured on the cover of a recent issue of Executive Housekeeping Today. She was selected for the cover feature by the magazine's editor, whom she met while attending an accreditation program in her field. (In the photo, Gallagher, center, shares a lighthearted moment with Myrna Moran, left, and Rita Vargas, two members of the housekeeping team. The women have worked in Jefferson's Ferry's housekeeping department for five and 15 years, respectively.) Gallagher, who manages approximately a dozen housekeepers, first joined the Jefferson's Ferry housekeeping department as an entry-level housekeeper. A widow with two college-aged daughters, she was looking for a job with good benefits. Soon she was promoted to housekeeping lead, then to director of housekeeping. In that department, according to Jefferson's Ferry, turnover is low and morale is high. "Patti's team does a phenomenal job, which is credit to her managerial skills," says Vice President of Hospitality Services Chris Adamo. "Her 'No Housekeeper Left Behind' policy, for example, provides additional support for housekeepers who have an unexpectedly heavy workload on a given day, so everyone gets to leave at the same time each day. This is just one way Patti makes all the housekeepers feel valued and part of a team."

Read the Executive Housekeeping Today article here.


 

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